1. Introduction
At TrendHarvester Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software product.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Purchase TrendHarvester Pro
- Create an account
- Contact our support team
- Subscribe to our newsletter
This information may include:
- Name and email address
- Billing information (processed securely through Lemon Squeezy)
- Communication preferences
- Support inquiries and correspondence
Usage Information
We automatically collect certain information about your device and usage patterns:
- IP address and location data
- Browser type and version
- Pages visited and time spent
- Referring website information
- Software usage statistics (anonymized)
3. How We Use Your Information
We use the information we collect to:
- Provide Services: Process purchases, deliver software, and provide customer support
- Improve Our Product: Analyze usage patterns to enhance TrendHarvester Pro
- Communicate: Send important updates, security alerts, and promotional materials (opt-in only)
- Legal Compliance: Comply with applicable laws and regulations
- Fraud Prevention: Protect against unauthorized access and fraudulent activities
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
- Lemon Squeezy: Payment processing (they have their own privacy policy)
- Email Service: For transactional and marketing emails (if you opt-in)
- Analytics Services: Google Analytics for website usage (anonymized data)
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Limited access to personal information by authorized personnel only
- Regular security audits and vulnerability assessments
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured format
To exercise these rights, please contact us at privacy@trendharvester.com.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used for advertising and remarketing (with your consent)
You can control cookie preferences through your browser settings, but disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
10. Children's Privacy
TrendHarvester Pro is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification (if you have provided your email address)
- Displaying a prominent notice on our website
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@trendharvester.com
Support: support@trendharvester.com
We typically respond to privacy inquiries within 48 hours.